Monokol is a progressive eyewear brand committed to distinctive design and refined customer experiences. As online shopping rapidly became the preferred purchasing channel, Monokol recognized the need to replicate the confidence and personalization of in-store trials in a digital environment.
To meet this need, the brand began exploring innovative technologies that could close the gap between physical retail and e-commerce.
The Challenge
Like many eyewear retailers, Monokol faced two key challenges in its online channel:
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Building customer confidence online – Shoppers often hesitated to complete their purchase due to uncertainty about how frames would look on their face.
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Minimizing product returns – Without the ability to “try before they buy,” customers sometimes ordered multiple pairs, returning those that did not suit them.
Monokol’s goal was clear: implement a Virtual Try-On (VTO) solution that could simulate the in-store experience, reduce hesitation, and ultimately enhance customer satisfaction.
Did you know?
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52% of online shoppers abandon their cart due to concerns about product fit or style (Baymard Institute, 2024).
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65% of consumers report that interactive tools such as virtual try-on increase their confidence to purchase (Snap Consumer AR Global Report, 2023).
Discovering Auglio
Monokol first encountered Auglio at Silmo Paris, one of the eyewear industry’s leading exhibitions. The team was immediately impressed by the realism, precision, and simplicity of the solution.
“The technology was clearly ahead of the curve. It felt intuitive, accurate, and much more realistic than anything else we had seen.” — Monokol
Beyond the technology itself, Monokol emphasized the responsiveness and professionalism of Auglio’s team as a deciding factor.
“From day one, Auglio’s support was outstanding. Their dedication to smooth onboarding and implementation made the entire process seamless.” — Monokol
Did you know?
Auglio consistently maintains a 96% customer satisfaction rate (Trustpilot, 2025).
The Impact
The introduction of Auglio’s Virtual Try-On produced measurable improvements for Monokol within just a few months of implementation:
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Fewer returns – Customers made more informed purchasing decisions, reducing unnecessary returns.
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Higher conversions – Cart abandonment rates decreased as buyers gained confidence to complete their purchase.
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Deeper engagement – Shoppers spent more time on product pages, experimenting with different styles and exploring a wider selection.
Although specific figures remain internal, Monokol confirms that both sales and customer engagement metrics improved significantly within the first quarter post-launch.
“We have observed a clear increase in online sales alongside a decrease in cart abandonment. Customers are spending more time on product pages and trying on more frames. The overall engagement trend is very positive.” — Monokol
Did you know?
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Virtual Try-On technology can increase conversion rates by up to 30% (Shopify Plus Report, 2023).
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Retailers using VTO report an average of 22% fewer returns (Deloitte, 2023).
Why Auglio Stood Out
For Monokol, Auglio’s solution delivered value in three essential areas:
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Realistic experience – Glasses are displayed on the shopper’s face with lifelike accuracy and natural scaling.
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Seamless accessibility – The feature works instantly through a laptop or mobile device camera, requiring no app downloads or additional tools.
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Dedicated partnership – Auglio’s support team ensured a smooth rollout and continues to provide hands-on assistance as needed.
Key Takeaways
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Auglio’s Virtual Try-On gave Monokol the ability to replicate the confidence of in-store shopping in a digital format.
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The solution reduced returns, increased customer trust, and boosted conversions.
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Engagement improved significantly, with customers spending more time browsing and trying multiple frame options.
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Monokol plans to integrate VTO more deeply into future product launches and marketing strategies.
Would Monokol Recommend Auglio?
Yes—without hesitation.
“Auglio’s solution is reliable, effective, and backed by a truly supportive team. We would recommend it to any eyewear brand seeking to improve the online customer experience.” — Monokol
Conclusion: Setting a New Standard in Eyewear E-Commerce
For Monokol, Virtual Try-On is not simply a feature but a strategic tool to enhance the customer journey and future-proof its online sales channel.
The case study demonstrates how forward-thinking brands can leverage Auglio’s Virtual Try-On to reduce returns, increase conversions, and build stronger trust with their customers.
👉 Learn more about how Auglio can redefine your e-commerce experience: www.auglio.com
Tags: Virtual Try On Eyewear
