Assisted Shopping

This add-on, working alongside Virtual Try-On, bridges the gap between online convenience and in-store expertise. It allows your customers to connect with knowledgeable assistants in real-time, who can guide them through their shopping journey by offering advice, answering questions, and helping them make informed decisions.

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Say hello to an interactive shopping experience

01 Innovative support

Give your customers the same support during online shopping as they would receive when shopping in a physical store.

02 In-store shopping experience

The salesperson can help choose the most suitable products, color, or size. At the same time, they can guide the customer through the ordering process and payment.

03 No reason for doubts

Compare products easily and immediately address any doubts or concerns your customers may have.

Benefits

Suitable for

Eyewear

Give your customers the opportunity to consult when choosing sunglasses, prescription glasses, and contact lenses. Shape and size play a key role in this type of product to ensure customer satisfaction with the choice. Assisted shopping is the perfect tool when combined with Virtual Try-On.

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Cosmetics

Choosing the right type of decorative cosmetics is not an easy task at all. The type of skin and its shade are important factors in its selection. Customers like to receive advice from an experienced expert. Give them the opportunity to choose the most suitable products with their assistance.

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Jewelry

Jewelry is not a cheap item. Therefore, it is a good idea to take care in selecting the right piece when shopping online. Material, size, color. These are all factors that need to be considered before buying, and an experienced salesperson can best advise you on this.

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Accessories

When it comes to sports helmets, hats, and caps, comfort in wearing them is of primary importance. A salesperson can best help you with the material, brand, or correct shape. If it's about size, we also recommend the Head measurement tool.

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Frequently Asked Questions

01 How does the Assisted Shopping work on the website?

Assisted Shopping works as an extension of Virtual Try On. It allows your customers to connect with a shopping assistant via video call. The sales assistant provides personalized advice as if the customer were in-store, recommending products and helping them try them out in real-time using Virtual Try On.

02 What is the lead time of the project?

For a standard solution, it's usually 2-3 weeks, and for a customized solution, it's 6-8 weeks.

03 Do we need to send physical products for digitization?

No, physical products are not required. For eyewear, we only need front and side view images. For cosmetics, we need the exact color specifications. For jewelry, a single photo is all you need to enable virtual try on experience.